Gift Card Policy

 We want to ensure that you have a satisfactory experience when shopping with us, which includes our returns policy for gift cards. Please choose carefully as we do not offer refunds once a gift card has been purchased within our store. We cannot issue refunds or replacements for lost or stolen gift cards. If the gift card has been sent to an email address, you can request the unique code to be sent again by emailing us at hello@themelthouse.com.au along with Proof of Purchase. Additionally, our gift cards cannot be redeemed for cash or returned for a cash refund.